Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 2–5 business days. International shipping may take 7–15 business days depending on the destination.
Do you ship internationally?
Yes, we ship worldwide and work with trusted international logistics partners.
Are your rugs handmade?
Many of our rugs are handcrafted by skilled artisans using premium wool and traditional weaving techniques.
Can I return a rug if I do not like it?
Yes, eligible products can be returned within the return window mentioned in our Shipping & Returns policy.
How should I clean my rug?
We recommend regular vacuuming and professional cleaning for deep stains or long-term maintenance.